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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KOREASTAR products

The group "New Technologies" offers for review the products of the plant KOREASTAR: gas boilers, wall-mounted, floor-mounted, external storage boilers, Underfloor heating
  • Wall-mounted boilers ASE KOREASTAR
    Wall-mounted boilers ASE
    Atmo, Turbo, etc. series.
  • PREMIUM wall-mounted boilers KOREASTAR
    PREMIUM wall-mounted boilers
    Atmo, Turbo, Turbo K series, etc.
  • Wall-mounted boilers BRAVO KOREASTAR
    Wall-mounted boilers BRAVO
    Bravo 10, Bravo 13, Bravo 16, etc.
  • Outdoor boilers SENATOR KOREASTAR
    Outdoor boilers SENATOR
    Senator D, Senator TP, etc.
  • Outdoor boilers BURAN KOREASTAR
    Outdoor boilers BURAN
    Buran 7.5, Buran 10, Buran 12.5, etc.
  • Outdoor boilers PRESIDENT KOREASTAR
    Outdoor boilers PRESIDENT
    President 7, President 10, etc.
  • Accumulative boilers KOREASTAR
    Accumulative boilers
    Neptunas 150/1S, etc.
  • The floors are warm DYMSCO KOREASTAR
    The floors are warm DYMSCO
    Premium 1000, Standard 1000, etc.

NEW TECHNOLOGIES GROUP

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